Can I return a car battery?

Depending on the store and its policies, you may be able to return a car battery within a certain timeframe or under certain circumstances. For example, some stores have a 30-day or 60-day return policy for car batteries, while others may require the battery to be unused and in its original packaging.

Can you return a battery if it's unused?

Generally, if the battery has been installed, it’s considered used. Most stores require the battery to be in new and unused condition for a return. But if there’s a defect, your warranty might cover it. Check the store’s policy and your warranty terms for clarity.

What if I can't return a battery?

If you have trouble making a return, it may help to contact the store’s corporate customer service department or visit a different store location. If your battery is ineligible for return, you may be able to get a refund or replacement through the store’s warranty program.

What is the return policy for batteries?

The return policy is that you must return batteries within 30 days of receipt for a full refund or exchange. However, some batteries are non-returnable but you’ll still be able to seek a refund if they’re defective. We’ll cover below how to identify batteries that are non-returnable. You can return batteries for all manner of reasons such as:

Can you return a battery without a receipt?

Some places are flexible and might let you return a battery even without a receipt, as long as it’s still in its original packaging and you’re within the return window. But in many cases, you will need that receipt or proof of purchase. My advice? Always hang onto your receipt, just in case you need to make a return.

What if my car battery is not eligible for a return?

If your battery isn’t eligible for a return, the store may offer a replacement or you may be able to get one through the battery’s warranty. Below, I explain the car battery return policies at the major auto parts retailers.